Returns & Exchanges

At BLUORNG, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all BLUORNG tags and labels are still attached and the garment is folded neatly.

3

Ship the Package

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing